To make a smooth handover, we will continue to accept cumstom order until July 31. All custom orders before July 31 will be processed. Custom order includes: chang colors, using hair bands instead of clips, change dimensions etc. Thanks!
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Shipping Time(updated on May 23, 2014)Free Economic ShippingEcomonic shpping is dispatched by Air Mail. Usually need 10-20 business day arrive(depend on the location ). It will save you a lot of money. To US, all order will be sent out by epacket( China post combine USPS First Class Shipping) , Usually arrive in 10-15 business days. To Other country, all over 150 dollar will be sent out by EMS, usually arrive in 7-15 business days. Or you can contact us for this. For order over 350 dollars, we will update your shipping method to DHL or UPS free. It usually arrive in 5-8 business days after it dispatched. it will save a lot of time! kindly reminding: Please note that the time frame of the economic shipping is for your reference only. Since it is the Post office that responsible for the transportation, and there are also many complex factors existed during the international transportation,the time frame is not our commitment. We promise we will try hard to guarantee the dispatched date. If the order is dispatched in time but the shipping is delayed, we do not assume the property loss that just caused by the shipping delay(transportation time less than 30 days ). We suggest you to choose our express shipping if you have an urgent demand or strict time schedule. Thank you for your kind understadnding. ************************************************************************************************************* JaneCrafts has many different shipping carriers to meet the customer's special request. Shipping Carrier:HK POST. CHINA POST. Chukou1. UPS. DHL
Free Shipping: We supply a Free Shipping with Economic Shipping, it usually take 10-20 business days to arrive after we dispatch it.
Standard Shipping: EMS is processed by Post Office. It usually take about 7-9 business day arrive.(For some country maybe slower due to the local post office). You can choose EMS shipping or if your order over 150 dollar , we will update it at our cost. For our older customers, please know, we do not support choose "CK1" now , for the reason that CK1 do not provide good service. At the same time, the DHL shipping need more 2-3 day than before. The reason is we move our factory from Hongkong to Yiwu. So it need about 2-3 day to send our package to HK. For very urgency order, we advise you contact our customer service use Mainland UPS/DHL (instead HK DHL/UPS, it direct sent from Shanghai, Mainland, so faster but a little more expensive). Express ShippingIf you are in a rush or want your order arrive before an accurate time, UPS or DHL is the best choice. We will choose UPS or DHL depend on the country you live if you choose the express shipping in our order system. They usually arrive in 5-8 Business days after dispatched. The order usually sent from Hong Kong Airport as it supply a better shipping price. To ribbon buyer, if you buy ribbon in a large quantity(over 5 kg in weight,), we can try to update your order to Express Shipping at our cost. But this service maybe liited to some country. If you need this service, please contact us: service@janecrafts.com For very urgency order, we advise you contact our customer service use Mainland UPS/DHL (instead of HK DHL/UPS, it direct sent from Shanghai, Mainland, so faster but a little more expensive.). And if you have any problem, please feel free to contact us: service@janecrafts.com Thank you. Tips: Processing Time： We processing order in weekdays, and as all our products is handmade, we usually take 5-7 work days to process it. So, the time you need wait is handle time plus shipping time Big Order for order over 350 dollars, we will update your shipping method to DHL or UPS free. It usually arrive in 5-8 business days, it will save a lot of time! |
